The Journey brought together a team of international marketing experts to develop a tourism marketing plan for Livingstone and to equip the LTA with PR tools, graphic marketing materials, contacts international tour operators, a new website and social media applications and training to implement the plan

The Overall Objective of the Project is: Improved capacity of the LTA to market Livingstone as a preferred destination in the region. The project is divided into 5 main components, namely: Lots 1 and 2: International and Domestic Marketing Plan; Lot 3: Website and Social Media Development Plan; Lot 4: Media Development and Lot 5: Graphic Design
Deliverables included:
Graphic Design: Presentation of a suggested Livingstone promotional look & feel.Brand manual with specific guidelines on colour and format usage of the logo, advertisements, signboards, stationary, etc.;prototypes of information signage, billboards/road signs for use at the airport, Vic Falls and in Livingstone, print advertisements, ook & feel of brochures and newsletters.Different electronic file formats for use and production of the logo and graphic designs.
Media & PR: Basic media messages (print, radio & TV) for destination Livingstone and LTA; 6 x basic destination articles; basic media listPrint media messages for printed marketing & corporate materials Recommended list of photographs to be incorporated into basic LTA photography portfolioDetailed electronic TV/radio messages
Online marketing: Website Support to members and evaluation of LTA and members websitesSocial Media Support to members and evaluation of LTA and members social media usageUpdating and populating all social media profiles and pages (including the LTA Facebook Timeline, Twitter profile, Youtube channel and Flickr stream) to project a unified message and reflect the LTA brand Training LTA staff and LTA members about online marketing trends and practice and updating the LTA websiteWebsite strategy: A development roadmap for the LTA website with recommended improvements and expansions to help the LTA reach key online goals
Website redevelopment including: An expanded content management system; Restructuring website content; Design 'refresh'd. Expansion of website features and contente. LTA member pages, account management and filtering/search capabilities
Similar Case Studies

Sierra Leone Tourism Marketing and Branding Strategy and Implementation Support
- Policies and Strategies,
- Branding,
- Market Segmentation,
- Marketing Implementation,
- e-Tourism Strategies,
- Website Development
The Journey Tourism as lead partner togather with Acorn Tourism, were appointed by the GoSL, through the World Bank funded Sierra Leone Economic Diversification Project (SLEDP) to develop a new destination brand, a marketing strategy and implement key aspects such as rebuilding the destination website, conducting a social media campiagn, commissioning influencer marketing, exposing staff of the tourism board to international best practices in destination marketing and designing branded marketing colatteral.

Liberia Tourism Marketing Strategy and Brand Development
We were commissioned by the International Trade Centre (ITC) and UN Tourism (UNWTO) to develop a market strategy, implementation plan and destination brand for Liberia

Marketing Strategy and Action Plan for promoting Madagascar in South Africa
We were commissioned by the national tourism board to come up with a strategy and ac tion plan for them to market Madagacar in South Africa, where the saw a potential market